Privacy Policy

1. Information you provide

When you use Panby, you may provide account details, household information, food preferences, allergies or dietary restrictions, grocery budget, preferred stores, kitchen equipment, meal-plan choices, and support messages.

2. Photos and nutrition information

If you use meal scanning, Panby processes the photo you choose to submit to identify likely foods and estimate nutritional information. Nutrition results are estimates and are not medical advice. Do not rely on them for diagnosis or treatment.

3. How information is used

We use information to operate and personalize Panby, create meal plans and shopping lists, estimate costs and nutrition, maintain plan history, respond to support requests, protect the service, and improve reliability.

4. Service providers

We may use carefully selected providers for hosting, analytics, customer support, image analysis, and other technical operations. They may process information only to provide services to Panby and under appropriate safeguards.

5. Data retention

We keep information only while needed to provide the service, meet legal obligations, resolve disputes, and protect Panby. Retention periods vary by data type and purpose.

6. Your choices and rights

You may update profile information in the app. Depending on where you live, you may also have rights to access, correct, export, object to certain processing, or delete personal information.

7. Account deletion

Request deletion from Profile → Settings → Account → Delete account, or email support@panby.app from your account address. We may verify your identity before acting on the request.

8. Children

Panby is not directed to children under 13, or a higher minimum age where local law requires it. We do not knowingly collect personal information from children below the applicable minimum age.

9. Security and international processing

We use reasonable safeguards designed to protect information. No service can guarantee absolute security. Information may be processed in countries other than your own, subject to applicable safeguards.

10. Changes and contact

We may update this policy as Panby develops. Material changes will be communicated through the app or website where appropriate. Questions and privacy requests can be sent to support@panby.app.