Using Panby
For questions about plans, shopping lists, recipe swaps, and nutrition estimates, start with our FAQ.
Panby support
How can we help?
Questions about your account or meal plans? Send us a note and we’ll point you in the right direction.
Email supportAccount help
Include the email connected to Panby and a short description of what you need. Never send your password.
Contact us
Email support@panby.app. Include your device model and app version when reporting a technical issue.
Account deletion
Delete your Panby account
You can request permanent deletion at any time. This removes your account and associated personal data, including profile preferences and saved meal-plan history, subject to any limited retention required by law.
- 1In the app
Open Profile → Settings → Account → Delete account, then confirm the request.
- 2Or by email
Write to support@panby.app from the email associated with your account and use “Delete my account” as the subject.
- 3Identity check
We may ask you to verify ownership before completing the request. This protects your account from unauthorized deletion.
support@panby.app
One address for account, privacy, and app questions.